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QEVLA TERMS AND CONDITIONS

 

Please read the Terms of Use carefully before using the Platform or registering on the Platform or accessing any material or information through the Platform. By clicking on the “I Accept” button, You accept this Terms of Use and agree to be legally bound by the same.

Use of and access to the Platform is offered to You upon the condition of acceptance of all the terms, conditions and notices contained in this Terms of Use and Privacy Policy, along with any amendments made by QEVLA at its sole discretion and posted on the Platform from time to time.

For the purposes of these Terms of Use, the term ‘QEVLA’ or ‘Us’ or ‘We’ refers to QEVLA Limited. The term ‘You’ refers to the user or visitor of the Website and/or App. When You use our services, You will be subject to the terms, guidelines and policies applicable to such service and as set forth in these Terms of Use. As long as you comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use our Platforms and services.

In order to use the Qevla Tech Limited ( herein after referred as the “QEVLA Platform” or “Website”), access the information contained on the QEVLA Platform or website (the “Website”) or make use of the applications and services provided through the QEVLA APP (the “Service” or “Services”), you (hereinafter referred to as “You”) must first read this agreement (the “Agreement”) and accept it fully and without conditions.

The QEVLA platform and applications are owned and operated by QEVLA  Limited, a company duly registered under the Companies and Allied Matters Act, 2020) (hereafter referred to as the “Company or QEVLA”).

By using or receiving any services supplied to you by the Company (collectively, the “Service”) and downloading, installing or using any associated software supplied by the Company which purpose is to enable you to use the Service (collectively, the “Software”), you hereby expressly acknowledge and agree to be bound by the terms and conditions of the Agreement, and any future amendments and additions to this Agreement as published from time to time at https://QEVLA.com or through the Service.

The Company reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Software at any time, effective upon posting of an updated version of this Agreement on the Service, Website, Mobile Application or any other Software. You are responsible for regularly reviewing this Agreement. Continued use of the Service or Website, Mobile Application or any other Software after any such changes shall constitute your consent to such changes.

The Company does not provide passenger, logistics or courier services, and the Company is not a logistics carrier or a passenger service provider. The company shall also not offer information and any method(s) to obtain such third-party courier services, but does not and does not intend to provide the aforementioned services or act in any way as a courier or passenger service provider, and has no responsibility or liability for any passenger, courier services other than the services stated herein provided to you by such third parties.

  1. Representations and Warranties
By using the Software or Services, you expressly represent and warrant that you are legally entitled to enter this Agreement. The Service and Mobile Application Software are not available to children (persons under the age of 18).

By using the Mobile Application Software or Services, you represent and warrant that you are at least 18 years old. By using the Software or the Services, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Your participation in using the Service and/or Software is for your sole, personal use. You may not authorize others to use your user status, and you may not assign or otherwise transfer your user account to any other person or entity. When using the Software or Service you agree to comply with all applicable laws of the Federal Republic of Nigeria. You may only access the Services using authorized means. It is your responsibility to check to ensure you download the correct Software for your device. The Company is not liable if you do not have a compatible mobile telephone device/tablet/laptop or if you have downloaded the wrong version of the Software for your handset. The Company reserves the right to terminate this Agreement should you be using the Service or Mobile Application Software with an incompatible or unauthorized device.

By using the Software or the Services, you agree that:

  1. You will only use the Service or Software for lawful purposes; you will not use the Services for sending or storing any unlawful material or for fraudulent purposes. Any packages tendered for delivery shall be subject to random checks for restricted and illegal substances upon reasonable suspicion by the Driver. Where the checks reveal any potentially corrosive, poisonous or explosive contents or unlawful material the Driver shall decline towing that particular vehicle and immediately notify the Company.
  2. You will not use the Service or Software to cause nuisance, annoyance or inconvenience.
  3. You will not impair the proper operation of the network.
  4. You will not copy, or distribute the Mobile Application Software or other content without written permission from the Company.
  5. You will only use the Software and Service for your own use and will not render it to a third party.
  6. You will keep secure and confidential your account password or any identification we provide you which allows access to the Service.
  7. You will provide us with whatever proof of identity we may reasonably request.
  1. License Grant & Restrictions
The Company hereby grants you a non‐exclusive, non‐transferable, right to use the Mobile Application Software solely for your own personal, non‐commercial purposes, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by the Company and its licensors. You shall not:  
  1. license, sublicense, rendered, sell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Software in any way;
  2. modify or make derivative works based upon the Service or the Mobile Application Software;
  3. create Internet “links” to the Service or “frame” or “mirror” any Software on any other server or wireless or Internet‐based device;
  4. reverse engineer or access the Software in order to;
    1. build a competitive product or service;
    2. build a product using similar ideas, features, functions or graphics of the Service or Software, or
    3. copy any ideas, features, functions or graphics of the Service or Software, or
    4. launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Software.
  5. You may use the Software only for your personal, non‐commercial purposes and shall not:
  1. send spam or otherwise duplicative or unsolicited messages in violation of applicable laws;
  2. send or account infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third-party privacy rights;
  3. send or account material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;
  4. interfere with or disrupt the integrity or performance of the Software or Service or the data contained therein;
  5. attempt to gain unauthorized access to the Software or Service or its related systems or networks.
  1. Payment Terms
Any fees which the Company may charge you for the Software or Services, are exclusive of all taxes and levies, are due immediately and are non-refundable. This no refund policy shall apply at all times regardless of your decision to terminate your usage, our decision to terminate your usage, disruption caused to our Mobile Application Software or Services either planned, accidental or intentional, or any reason whatsoever. The Company reserves the right to determine the final prevailing pricing ‐ Please note the pricing information published on the website may not reflect the prevailing pricing.
  1. Wallet Credit
Towing orders placed are generally subject to minimum order values, which continue to apply regardless of whether payment or part-payment is by way of a Credit. Credits cannot be exchanged for cash or any other alternatives and have no monetary value.

Any attempt to manipulate our Site and our offers of Credits by use of bulk entry via third parties or syndicates, macros, ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using identities other than their own or any other automated means (including systems which can be programmed to enter), will render the order and the relevant Credit invalid. The Company is entitled to take all reasonable steps to protect itself against fraudulent or invalid Credit redemptions, including requiring additional reasonable verification close the accounts of any customers it reasonably believes have carried out any such acts.

The above notwithstanding, the Company may refund users on behalf of third-party service providers in certain cases at its sole discretion. Such refund shall be done through a credit of the user’s in-app wallet that may be used against future services. Such refund shall generally take effect within 24 hours of the notification to the user.

The above notwithstanding, the Company may refund users on behalf of third-party service providers in certain cases at its sole discretion. Such refund shall be done through a credit of the user’s in-app electronic wallet that may be used against future services. Such credit shall generally take effect within 24 hours of the notification to the user.

The Company, at its sole discretion, may make promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract. The Company may change the fees for our Services or Software as we deem necessary for our business. We encourage you to check back at our website periodically if you are interested about how we charge for the Services or Software.

  1. Pre- Transaction Wallet Cash
The Company will provide a hybrid payment mechanism which will include:  Cash Collection on Delivery service (COD) that allows collection of cash against performance of task by third-party service providers on their behalf and online payments through legitimate means verifiable by Qevla.
  1. Intellectual Property Ownership
The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Software and the Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Software or the Services. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Software or the Service, or any intellectual property rights owned by the Company. The Company name, the Company logo, and the product names associated with the Software and Service are trademarks of the Company or third parties, and no right or license is granted to use them.
  1. Third Party Interactions
During use of the Software and Service, you may not enter into correspondence with, purchase goods and/or services from, or participate in promotions of third-party service providers, advertisers or sponsors showing their goods and/or services through the Software or Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third‐party. The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third‐party. The Company does not endorse any sites on the Internet that are linked through the Service or Software, and in no event shall the Company or its licensors be responsible for any content, products, services or other materials on or available from such sites or third-party providers. The Company provides the Software and Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third‐party providers of goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and the Company disclaims any and all responsibility or liability arising from such agreements between you and the third-party providers.

The Company may rely on third party advertising and marketing supplied through the Software or Service and other mechanisms to subsidize the Software or Service. By agreeing to these terms and conditions you agree to receive such advertising and marketing. If you do not want to receive such advertising you should notify us in writing. The Company reserves the right to charge you a higher fee for the Services or Software should you choose not to receive these advertising services. This higher fee, if applicable, will be posted on the Company’s website located at https://QEVLA.com. The Company may compile and release information regarding you and your use of the Mobile Application Software or Service on an anonymous basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Service.  

  1. Indemnification
By entering into this Agreement and using the Software or Service, you agree that you shall defend, indemnify and hold the Company, its licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including providers of tow services arranged via the Service or Software, or (c) your use or misuse of the Software or Service.
  1. Disclaimer of Warranties
THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR SOFTWARE. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE OR MOBILE APPLICATION SOFTWARE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR‐FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE OR SOFTWARE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY ACCOUNTED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE SERVICE OR SOFTWARE WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND SOFTWARE IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON‐INFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY THE COMPANY. THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF ANY SERVICES, PRODUCTS OR GOODS OBTAINED BY THIRD PARTIES THROUGH THE USE OF THE SERVICE OR SOFTWARE. YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SOFTWARE AND SERVICE, AND ANY THIRD-PARTY SERVICES OR PRODUCTS REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
  1. Internet Delays and/or Disruptions
THE COMPANY’S SERVICE AND MOBILE SOFTWARE MAY BE SUBJECT TO LIMITATIONS, DELAYS, DISRUPTIONS AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.  
  1. Rating
  2. You agree that: (i) after completion of a transaction on the Platform, the Platform will prompt the User with an option to provide a rating and comments about the Delivery Partner (with respect to the services performed by the Delivery Partner) and Merchants (with respect to the Items sold/provided by them); and (ii) the Delivery Partner and the Tied-Up Merchants may also be prompted to rate You on the Platform. Based upon such Delivery Partner and Merchant ratings, Your rating score on the Platform will be determined and displayed.
  3. QEVLA and its affiliates reserve the right to use, share and display such ratings and comments in any manner in connection with the business of QEVLA and its affiliates without attribution to or approval of Users and You hereby consent to the same. QEVLA and its affiliates reserve the right to edit or remove comments in the event that such comments include obscenities or other objectionable content, include an individual’s name or other personal information, or violate any privacy laws, other applicable laws or QEVLA’s or its affiliates’ content policies.
  4. Location: You acknowledge and agree that Your geo-location information is required for You to avail the QEVLA Services and initiate transactions on the Platform. You acknowledge and hereby consent to the monitoring and tracking of Your geo-location information. In addition, QEVLA may share your geo-location information with Drivers (as the case maybe).
 
  1. Cancellation and Refund
  1. QEVLA shall confirm and initiate the execution of the transaction initiated by You upon receiving confirmation from You for the same. If you wish to cancel a transaction on the Platform, You shall select the cancel option on the Platform. It is to be noted that You may have to pay a cancellation fee for transactions initiated on the Platform for which work has already been commenced by Us or the Merchant, as the case may be. With respect to work commenced by Merchants the cancellation fee will be charged to You which will be in accordance with the cancellation and refund policies of such Merchants.
  2. QEVLA may cancel the transaction initiated by You on the Platform, if:
    • The designated address to avail the QEVLA Services provided by You is outside the service zone of QEVLA.
    • Failure to get your response via phone or any other communication channel at the time of confirmation of the order booking.
    • The transaction involves supply/delivery/purchase of any material good that is illegal, offensive or violates of the Terms of Use.
    • Information, instructions and authorizations provided by You is not complete or sufficient to execute the transaction initiated by You on the Platform.
    • If the transaction cannot be completed for reasons not in control of QEVLA.
You shall only be able to claim refunds for transactions initiated by You only if You have already pre-paid the fees with respect to such transaction. Subject to relevant Driver’s refund policy and in accordance therein, You shall be eligible to get the refund in the following circumstances:
  1. Your vehicle has been tampered or damaged at the time of delivery, as determined by QEVLA based on the parameters established by QEVLA  in its sole discretion.
  2. All decisions with respect to refunds will be at the discretion of QEVLA and the merchant  (depending on what service you need refund for) and in accordance with both of their  internal refund policy (Refund Metrix) and the same shall be final and binding. All refunds initiated by either QEVLA or the Merchant shall be refunded to the financial source account from which, You have initiated the transaction on the Platform.
  3. Dispute Resolution
Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be determined by arbitration administered by an Arbitral Tribunal set up in accordance with its Arbitration and Conciliation Act, 2004.
  1. ‍Complaints
  • Any complaint with respect to damaged goods, delay in delivery, or missing goods, must be directed to QEVLA’s registered office, phone call, or email address within 3 days after the completion of the order.
  • Pursuant to the above, failure to lodge a complaint within the specified period shall foreclose any further complaint in respect of the same order.
  • All complaints must be made by sending an email to QEVLA’s email address, phone call or in writing to the registered address of the company.
  1. Limitation of Liability
EXCEPT AS EXPRESSLY STATED HEREIN, THE COMPANY WILL NOT BE LIABLE TO YOU FOR ANY CLAIMS ARISING OUT OF TOWING SERVICES PROCURED THROUGH THE QEVLA APP. IN ANY CASE AND IN NO EVENT SHALL THE COMPANY’S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM.

IN NO EVENT SHALL THE COMPANY AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE). THE COMPANY AND/OR ITS LICENSORS SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICE OR SOFTWARE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE OR SOFTWARE, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS REFERRED BY THE SERVICE OR SOFTWARE, EVEN IF THE COMPANY AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FOR DRIVERS (DRIVERS) CONNECTED TO YOU BY THE COMPANY, IT WILL NOT ASSESS THEIR SUITABILITY, LEGALITY OR ABILITY AND YOU EXPRESSLY WAIVE AND RELEASE THE COMPANY FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO THE THIRD PARTY DRIVER. THE COMPANY WILL NOT BE A PARTY TO DISPUTES, NEGOTIATIONS OF DISPUTES BETWEEN YOU AND SUCH THIRD PARTY PROVIDERS. UNLESS OTHERWISE AGREED TO BY YOU AND THE COMPANY, THE COMPANY SHALL NOT PLAY ANY ROLE IN MANAGING PAYMENTS BETWEEN YOU AND THE THIRD PARTY PROVIDERS. RESPONSIBILITY FOR THE DECISIONS YOU MAKE REGARDING SERVICES OFFERED VIA THE SOFTWARE OR SERVICE (WITH ALL ITS IMPLICATIONS) RESTS SOLELY WITH YOU. THE COMPANY WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY SUCH THIRD PARTIES AND YOU EXPRESSLY WAIVE AND RELEASE THE COMPANY FROM ANY AND ALL LIABILITY, CLAIMS, CAUSES OF ACTION, OR DAMAGES ARISING FROM YOUR USE OF THE SOFTWARE OR SERVICE, OR IN ANY WAY RELATED TO THE THIRD PARTIES INTRODUCED TO YOU BY THE SOFTWARE OR SERVICE. YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL RIGHTS AND BENEFITS UNDER THE LAWS OF THE FEDERAL REPUBLIC OF NIGERIA (OR ANY RELEVANT LAW OF ANY OTHER STATE).

THE QUALITY OF THE TOW SERVICES SCHEDULED THROUGH THE USE OF THE SERVICE OR SOFTWARE IS ENTIRELY THE RESPONSIBILITY OF THE THIRD PARTY PROVIDER WHO ULTIMATELY PROVIDES SUCH SERVICES TO YOU. YOU UNDERSTAND, THEREFORE, THAT BY USING THE SOFTWARE AND THE SERVICE.

  1. Insurance
THE COMPANY SHALL ENSURE THAT THE DRIVERS OBTAIN AND KEEP A COMPREHENSIVE MOTOR VEHICLE INSURANCE, PERSONAL ACCIDENT COVER AND/OR CARRIER’S LIABILITY COVER, AS APPLICABLE. THE CARRIER’S LIABILITY COVER SHALL PROVIDE INSURANCE COVERAGE AGAINST LOSS OR DAMAGE FOR PACKAGES DELIVERED THROUGH THE QEVLA PLATFORM.

YOU SHALL ONLY BE ENTITLED TO COMPENSATION FROM THE INSURANCE PROVIDER UNDER THE THIRD PARTY SERVICE PROVIDER’S LIABILITY COVERAGE PROVIDED BY THE COMPANY IN THE EVENT OF LOSS OR DAMAGE TO A PACKAGE. YOU HEREBY EXPRESS YOUR CONSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THE THIRD PARTY PROVIDER’S LIABILITY COVER AND TO RECEIVE COMPENSATION THEREUNDER ON THE TERMS SET OUT ABOVE.

You further warrant that you as the user are personally liable for any damage or loss occasioned to any sensitive, private or related item in your vehicle.  Qevla shall not be liable shall not be liable for any loss or damage.

  1. Notice
Notices made by us for You or Your account specifically (e.g., notices of breach and/or suspension) will be provided to You via a notification message displayed on Your account page or via the email address provided to us in Your registration for the Services or in any updated email address You provide to us in accordance with standard account information update procedures we may provide from time to time. It is Your responsibility to keep Your email address current and You will be deemed to have received any email sent to any such email address, upon our sending of the email, whether or not You actually receive the email. For notices made by You to us and for questions regarding this Agreement or the Services, You may contact QEVLA management at customer support.

The Company reserves the right to close or suspend Your account without prior warning should You contravene any of the terms and conditions of this Agreement and any future amendments and additions thereto.

  1. Assignment
Any Agreement with the Company may not be assigned by You without the prior written approval of the Company and any such purported assignment in violation of this section shall be void. The Agreement may be assigned without your consent by the Company to:
  1. a parent or subsidiary
  2. an acquirer of assets
  3. a successor by merger
  1. Miscellaneous Provisions
    1. Responsibility.
If You authorize, assist, encourage or facilitate another person or entity to take any action related to the subject matter of Your Agreement with the Company and/or these Terms and Conditions, You shall be deemed to have taken the action Yourself.
  1. Severability
If any portion of these Terms and Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, the remaining portions of these Terms and Conditions will remain in full force and effect, and any invalid or unenforceable portions shall be construed in a manner that most closely reflects the effect and intent of the original language. If such construction is not possible, the provision will be severed from these Terms and Conditions, and the rest of the Terms and Conditions shall remain in full force and effect.
  1. Waivers
The failure by us to enforce any provision of these Terms and Conditions shall in no way be construed to be a present or future waiver of such provision nor in any way affect our right to enforce such provision thereafter. All waivers by us must be in writing to be effective.
  1. Successors and Assigns
These Terms and Conditions will be binding upon, and inure to the benefit of the Company and any contracting parties and their respective successors and assigns.
  1. No Agency
Nothing in these Terms and Conditions shall be construed as creating a partnership, contract of employment, agency, joint venture or franchise relationship between QEVLA and You.
  1. No Third Party Beneficiary
You acknowledge and agree that, except as otherwise expressly provided in the Terms, there shall be no third-party beneficiary to any agreement entered into with the Company.  
  1. QEVLA Terms of Service
    1. You acknowledge and agree to provide public-facing contact information, a refund policy and order fulfillment timelines on your QEVLA Account(s).
    2. You acknowledge and agree that the Services are not a marketplace, and any contract of sale made through the Services is directly between you and the customer. You are the renderer of record for all items you rendered through the Services. You are responsible for the creation and operation of your QEVLA Account, and all aspects of the transactions between you and your customer(s). This includes, but is not limited to, authorizing the charge to the customer in respect of the customer’s purchase, refunds, returns, fulfilling any sales or customer service, fraudulent transactions, required legal disclosures, regulatory compliance, alleged or actual violation of applicable laws (including but not limited to consumer protection laws in any jurisdiction where you offer products or services for sale), or your breach of these Terms of Service. You represent and warrant that your QEVLA Account, your services you rendered through the Services will be true, accurate, and complete, and will not violate any applicable laws, regulations or rights of third parties. For the avoidance of doubt, QEVLA will not be the renderer or merchant or record and will have no responsibility for your QEVLA Account or services rendered to customers through the Services.
    3. You are solely responsible for the goods or services that you may rendered through the Services (including description, price, fees, tax that you calculate, defects, required legal disclosures, regulatory compliance, offers or promotional content), including compliance with any applicable laws or regulations.
    4. You may not use the QEVLA Account Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction, or the laws of the Federal Republic of Nigeria. You will comply with all applicable laws, rules and regulations (including but not limited to obtaining and complying with the requirements of any license or permit that may be necessary to operate your account or that may be held by you) in your use of the Service and your performance of obligations under the Terms of Service.
    5. You accept and acknowledge that third party payment processing fees (Paystack) for each of your transactions will be deducted from your payouts in accordance with Paystack T&C.
    6. The API Termsgovern your access to and use of the QEVLA Account API (as defined therein). You are solely responsible for the activity that occurs using your API Credentials (as defined in the API Terms) and for keeping your API Credentials secure.
      DRAFTED: Legal Department 28/09/2022

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